OXNARD, Calif., Nov. 20, 2018 — BOSS Audio Systems, a leader and innovator in 12 Volt aftermarket audio and video products is proud to announce it has recently named Madison Barlow as Customer Service Manager.
In this role, Barlow will report to Steve Garcia, CFO, and oversee the Customer Service team. Her role will include training team members, developing processes and protocols, implementing new support systems, and ensuring that BOSS continues to provide superior customer service.
“We are pleased to welcome Madison to the BOSS Audio Customer Service team” said Garcia. “Her leadership and customer centric approach will optimize our customer service team’s impact, raising our already exemplary service levels even higher.”
Barlow has over a decade of customer service experience, with extensive involvement in developing call center teams and building training structures. Her results driven training programs train effective, personable customer service teams that consistently exceed customer expectations.
“Customer satisfaction is one of the driving forces behind BOSS’s success,” explained Barlow. “I’m looking forward to being part of the BOSS Audio Customer Service team and expanding the team as the company grows.”
About BOSS Audio:
For over 30 years, the company has produced quality audio and video products that feature the latest technology, while consistently delivering clean and powerful sound. Their in-house acoustic, design, mechanical, and electronics engineers combined with the vast resources of global manufacturing partners work as a team to infuse products with state-of-the-art features that make every listening experience more enjoyable. The BOSS Audio catalog includes more than 400 car, marine, and Power Sports products that are sold in 130 countries, both in storefront retailers and online. Headquartered in Oxnard, CA, with offices in Shenzhen, China, BOSS leverages robust logistical and production capabilities to create innovative products that optimize the audio and video experience.
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SOURCE BOSS Audio Systems